EE app and website

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Resolved! Line replacement

Lost a line want replacement

Resolved! ee app very bad

You get so much money, your app is worthless.

Add myself as user when partner is bill payer???

Just got a new sim only from EE but got it through my partner’s account because she is long time customer and got 30% discount.Everything I’m reading online says I should be able to be added to the sim as a user so I can view data usage etc whilst sh...

Document storage

Hi just upgraded my phone, a dumb question where do I find the upgrade/order documents in the app/website.

Unable to access my profile

"There seems to be a problem... Sorry, we’re having a little difficulty right now. Try refreshing the page. You can still visit the other areas of EE." I've been seeing this message the past few months, i can't do anything except see how much my bil...

No access to my new phone or to EE

I just upgraded around 2 weeks ago to the Samsung 24s ultra. But unfortunately it changed to emergency calls only last Wednesday. I've spent several hours off my landline to EE since last week. I was sent out a new sim but same issue. I then spoke to...

Message us not loading

Trying to us message us on the ee app and it just keeps loading. Has done all day. Anyone help!

Re: data gifting failure again

Same issue here ?!

EE chat not working today?

Hi is EE chat not working today?

Remove account from disabled account

My old email account has my mobile phone connected to the ee so when I try to add this product it says your mobile number is already added to an account. I would like to add my phone to my new ee account and remove it from the old account but I don'...