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Forum Posts

Discovery+ (TNT Sports) activation issue on the EE app

We're aware of some issues with  Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...

NickBS by EE Community Manager
  • 9194 Views
  • 32 replies
  • 11 Helpful

How to clear app cache on Android phones

If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...

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Alex_M by Star Contributor
  • 23050 Views
  • 15 replies
  • 9 Helpful

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 489500 Views
  • 0 replies
  • 12 Helpful

Resolved! Change my Postal address

I want change my postal address . My previous address is ****** ****** street ********* and my new postal address is *** ****  . So please remove my previous address and add my new address.  regards shamas [Mod edit: Please do not share personal deta...

BT Sports

I have BT SPORTS free with my package. I deleted it for one month and got free roaming instead as I was abroad. Now I’ve added it back it doesn’t recognise me and everything I’ve tried has failed. 

RG140 by Investigator
  • 372 Views
  • 5 replies
  • 0 Helpful