EE app and website

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Resolved! Re: account PIN

I forgot my PIN

Resolved! When does my contract end

Resolved! Link business phone to personal account

Hello,I’ve been provided with a business phone on a business contract and I was told I could pick n inclusive benefit from a list of options.In order to pick my inclusive benefit, I created an ee account and tried to link my business phone. I get the...

Error when changing Price Plan: Bad Message 431

HiI was looking to change my 30 Day SIM only price plan as I'm only using 25GB. When I select change price plan I get the following browser error:Bad Message 431 reason: Request Header Fields Too Large Does anyone know who needs to know about this? R...

EE perks

Trying to get my code from EE Perks but it says my account has been deactivated as I didn’t register in time. It will not allow me to re register as it says I’m already registered

EE app - multiple SIM listing order

When using the EE app for multiple SIM accounts, is there any way to specify (and retain) the order in which the list of users appears? It always defaults to phone number order.

Resolved! Bill

Hi I am just wondering what my bill is for my next payment on 15th may

Linking products to account

I am having 2 problemsFirst my the account to which my products are linked appears to be linked to the mobile number that I moved from when keeping my original one. Could be something else?Second it is impossible to contact a person to speak to using...

Mihai

Darii

Re: Cannot view plans and data usage on myEE app

I can view my plan on the mobile app but NOT the usage. When I try to view this I get a message " Sorry we're having problems loading your usage. Please refresh the page or try again later". I phoned 03301231105 and was told it would take another wee...