Access account is Simple when you find out how

[Dolly444]

Been trying for months to access my account after switching to EE and finally found out how !  You need to register for account. You would think that you had an account wouldn’t you once you’re up and running and trying to speak, yes.actually speak to a person , after all it is a communication company, is hopeless. 
so login in the app then find register for an account and away you go!  I’m not as old and daft as I thought I was 😊

[Northerner]

Hi @Dolly444 

Well done. 

Thanks 

[Chris_B · Accepted solution]

@Dolly444  An account needs a password that you set for the account so without you actually creating an account with a password that you can access you don’t have one.   Just like any other online account for utility services it has to be linked to you.