basket delete
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12-12-2023 09:31 AM
hello
i want to delete and empty my basket but i cant
thank you
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12-12-2023 11:05 AM
Hi there @amirreza1989
Thanks for coming here.
If you go to the basket on the EE Shop, and select 'Edit basket' you should have a bin image showing and when selected you can delete the package.
Leanne 🙂
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16-12-2023 03:25 PM
Hello Leanne,
I'm having the same problem but there's no bin icon. this is so frustrating...
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17-12-2023 08:07 AM
Did you try refreshing the page? Could you try a different device or browser please?
Chris
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05-02-2024 12:50 PM
Hi Leanne,
I am having this problem. There is no option to ‘edit basket’ or bin image. There is only option to edit items in the basket which takes you the check your details screen. I have tried using a different browser and device and still unable to empty basket.
Please help
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05-02-2024 03:06 PM
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13-02-2024 11:00 AM
I'm also having the same problem. I'm logged in to my EE account, changed my mind on the upgrade - but there is no way to empty my basket and start again.
I've refreshed the page, tried chrome and safari...
Not a great experience after years with EE
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13-02-2024 12:44 PM
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13-02-2024 01:19 PM
Nope. If I click edit it takes me to the check your details page.
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13-02-2024 01:27 PM
Thanks @IanWest
Can you try clearing all cookies and cache and opening a new web browser after this, does this work for you?
Leanne.

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