Wrong name

[Sarahp341987]

I have joined EE on my mobile as we use the broadband. My SIM is all connected but when I went to link the product on my app it said error code given name. I put my name instead of my husbands. How can I change this? 

[Katie_B]

Good morning @Sarahp341987. 

Welcome to the community. 

Is the account for Home Broadband under your Husband's name? if yes, is your mobile contract under your own name?

Katie

[Sarahp341987]

Hi

Yes it is under my husbands name and I think the contract is but I am paying for it. When I put in the name I put mine instead of my husbands. I want to access the app so I can track my contract 

[Katie_B · Accepted solution]

Thanks so much for confirming @Sarahp341987. 

I would recommend giving us a call with your husband present so we can set this up correctly. 

Katie