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Website issue

ShaneMcS
Investigator
Investigator

ShaneMcS_0-1694420404212.png

Hi I keep getting this error message when trying to order an Iphone on your website. When you're trying to view the product this error mesage keeps coming up.

5 REPLIES 5
Christopher_G
EE Community Support Team

Hi @ShaneMcS 

Welcome to the community.

I'm sorry to hear that. Could you give it a try on another device or browser and let me know if it does the same thing please?
Chris

I have tried from 2 desktops using different connections and the outcome is the same.

Christopher_G
EE Community Support Team

OK, thanks for trying, @ShaneMcS 

Is it an upgrade or a new connection?

Chris

I'm basically trying to price an iphone 14 pro with my 50% colleague discount but the website isn't letting me. Am I able to just do this instore?

Christopher_G
EE Community Support Team

Thanks for explaining, @ShaneMcS 

I've sent you a private message with some information on how to order.

Chris