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Early Upgrades

andydenyer
Established Contributor
Established Contributor

‎10-09-2023 02:51 PM

In My EE, it used to show you the date you will be able to upgrade early at no cost (usually about 45 days before the end of the current contract?).  But now it just shows me when the contract started, when it's due to end, and what it would cost to upgrade today.  That's NOT what I want to know.  I want to know the date I can upgrade for free.  Why have you removed this very useful piece of information from My EE?  

0 Helpful
3 REPLIES 3
James_B
EE Community Manager
EE Community Manager

‎11-09-2023 07:53 AM

Thanks for sharing this feedback @andydenyer, I'll pass it on to the My EE team for you.

You can also check your upgrade eligibility by texting UP to 150.

James

andydenyer
Established Contributor
Established Contributor
In response to James_B

‎11-09-2023 09:40 AM

Thanks!

0 Helpful
James_B
EE Community Manager
EE Community Manager
In response to andydenyer

‎11-09-2023 09:44 AM

No problem @andydenyer 🙂

James

0 Helpful