21-09-2023 12:39 PM
Where do I view my bill on My EE
21-09-2023 12:50 PM
Open My EE either on the web or the mobile app, log in and select bills and payments
02-10-2023 12:53 PM
Hi can’t find my bill
02-10-2023 02:35 PM
Hi @edithrowell,
Welcome to the EE Community. 🙂
You can view your bill in the bills and payments tab of the My EE app.
Hope this helps.
James
25-10-2023 10:53 AM
I cant see it anywhere on the website.
I click 'billing' and there are the help articles but nowhere to see the actual bills! So frustating as I need it for proof of address
25-10-2023 11:01 AM
Hi @Kristinai,
In the My EE app, just tap the 'view bill' icon and scroll down to see an option to download your bill.
Hope this helps.
James
25-10-2023 11:04 AM
Hi @James_B
In the app when I click on 'billing' there aren't any bills there. Is this because I pay by direct debit?
25-10-2023 11:09 AM
Have you linked your device's phone number to the app @Kristinai?
If not scroll down the home screen until you see the 'link a product' tile.
Hope this helps. 🙂
James
25-10-2023 11:17 AM
Thanks @James_B
Yes I needed to do this, got past the first few screens including entering my account number which was accepted.
But then on the final screen its saying my account number isn't valid (removed from screenshot for privacy reasons) but you can see the error
25-10-2023 11:25 AM