Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Verification

Tempany
Explorer

‎03-12-2022 05:47 PM

 
0 Helpful
3 REPLIES 3
Tempany
Explorer

‎03-12-2022 05:48 PM

Is there a way to avoid the pin verification when on the checkout to upgrade your phone, my phone is broken so I cannot receive calls or texts, or make them. 

0 Helpful
Chris_B
EE Community Star
EE Community Star
In response to Tempany

‎03-12-2022 06:29 PM - edited ‎03-12-2022 06:29 PM

@Tempany  You could put your sim in a different device or you’ll need to call customer services or you’ll need to go to a store.   The pin verification is making sure it’s really you doing that upgrade by you confirming it. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
Christopher_G
EE Community Support Team

‎04-12-2022 08:48 AM

Hi @Tempany

What is it you're looking to do? We'll do our best to help.

Chris

0 Helpful