Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Upgrade

narpatel
Visitor

‎06-02-2023 10:38 AM

Trying to upgrade to a SIM only contract but have been told that it can only be done online as  we have a Friends&Famiy code. Trying this online but the upgrade option is not working? I have tried a number of times but the SIM upgrade option does not work. What are my options as I have been told that you caanot do this sim upgrade via a telephone helpline or in the ee retail outlet. It must be done online??

0 Helpful
1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎06-02-2023 11:38 AM

Discount codes may be applied by calling CS within 30 days of purchase if it wasn't at PoS when buying a new contract or upgrading. They cannot be applied mid-term.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful