Update

[Cherylg86]

How much longer is the update going to take my son needs data gifted??

[Christopher_G]

Hi @Cherylg86 

Could you try deleting and redownloading your app from your phone's app store please?

Chris

[Cherylg86]

Hiya Chris

I've tried that and now it won't let me install it again?

Thanks cheryl

Sent from Outlook for Android<>

[Christopher_G]

What does it say when you try to, @Cherylg86?

Chris

[Cherylg86]

Failure to download try again or check ways to fix it but they don't work

Thanks cheryl

Sent from Outlook for Android<>

[Christopher_G]

Thanks, @Cherylg86 

You may need to speak to our technical support team so they can look into this for you.

Chris