Unable to link mobile to account after porting to EE

Ador4 · ‎24-03-2025

Hi

i ported my number a while ago to EE but am unable to add my number to my account so can’t see any billing or status info. After entering the number to link, then adding the passcode I get this message.
I don’t want to call EE as each time I call them they try to change my subscription without my consent/ sell me something erroneous/ give me incorrect info so I already spent months sorting that out!

TIA

Northerner · ‎24-03-2025

Hi @Ador4

You'll need to speak to EE CS on 150. There is no account access on these forums.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎24-03-2025

Hi @Ador4

You'll need to speak to EE CS on 150. There is no account access on these forums.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.