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I need to increase my spend cap

KirsteenPaton
Visitor

I am in Sweden and I am having exactly the same issue. My texts to 150 are not recieved because I need to increase my spend cap, I can't call to increase my spend cap because I can't make calls. I am currently stuck with no phone access at all. I have followed the suggested steps above too. Can you help fix this please?

1 REPLY 1
Katie_B
EE Community Support Team

Hello @KirsteenPaton

Thanks for coming here and flagging this with us. 

What happens when you try to log in to your EE account online/app?

Katie