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Unable to access my business account online / app

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adriandobbs
Investigator
Investigator

‎30-04-2024 12:55 PM

Since the beginning of December 2023, I have been unable to access my EE business account either on line or through the App. I have made several telephone calls to the EE helpdesk and have been advised there is a technical problem but it would be up and running within a few days.

As of 30th April 2024 I am still unable to access my account online / App.
Please advise when I can view my account online to manage my account and keep an eye on the spend?

40 REPLIES 40
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Cananybodyhelp
Valued Contributor
Valued Contributor
In response to Leanne_T

‎10-10-2025 02:43 PM

Leanne- I and a thousand others are at this stage.

Why not just be transparent and have a notice on the website the issue is ongoing rather than proving to be dishonest and cover it up.

Tell your directors to wake up and do their job. Make the difficult decisions.
Kindest Regards