Unable to access my business account online / app

[adriandobbs]

Since the beginning of December 2023, I have been unable to access my EE business account either on line or through the App. I have made several telephone calls to the EE helpdesk and have been advised there is a technical problem but it would be up and running within a few days.

As of 30th April 2024 I am still unable to access my account online / App.
Please advise when I can view my account online to manage my account and keep an eye on the spend?

[AnnoyedBusiness]

This is happening to me as well.

Do people think this will ever be fixed?

[nutsnut]

Considering its been impacting people for over 6 years I suspect it wont anytime soon.

Neither Will anyone here proactively escalate the issue, only tell you to ring the support team, who can't do anything to resolve this either.