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The my EE App Version 5

Profile closed
Not applicable

‎20-09-2022 10:41 PM

Is anyone else having issues with their app resetting itself when you click on Message 

0 Helpful
14 REPLIES 14
Jon_K
Former EE Employee
In response to Profile closed

‎22-09-2022 12:42 PM

Thanks @Profile closed.

 

I'd recommend getting in touch with our Customer Care team as this seems to be a specific account issue.

 

They will be able to help you further.

 

Jon

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Profile closed
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In response to Jon_K

‎22-09-2022 12:45 PM

Ok Thanks for your help today 

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Andy_65
Skilled Contributor
Skilled Contributor
In response to Jon_K

‎22-09-2022 02:45 PM

It's working okay now @Jon_K , I didn't get any messages about it being under maintenance when I had problems earlier, otherwise I wouldn't have posted.

0 Helpful
Jon_K
Former EE Employee
In response to Andy_65

‎22-09-2022 03:02 PM

That's great, thanks for letting me know, @Andy_65.

 

Jon

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Profile closed
Not applicable
In response to Jon_K

‎24-10-2022 08:56 AM

EE only would give me £146 they were offering me 14 off a month on my contract which is nearly £400 but I can't trade in now and get that offer because it is too late I should of done it while purchasing my Galaxy S22 Ultra but I forgot to  so I've decided to sell it to Samsung for £270

But Thank you for your help 

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