Switching to a monthly plan from a PAYG

[adagoktas]

 

Every time I try to switch to a sim-only monthly plan, it just keeps redirecting me to the "What are you looking for page?". I tried numerous times, it keeps looping. 

[Leanne_T]

Hi @adagoktas 

Thanks for coming back to the community. 

Please call us on 150 and the team will check your eligibility  to move to pay monthly and help you get this sorted 🙂

Thanks.

Leanne.

[XRaySpeX · Accepted solution]

If you only have PAYG with EE, logout of (or don't login to) your MyEE before going to the EE Shop to buy an EE mobile phone or SIM contract. It expects you to already have an EE mobile phone or SIM contract.

[adagoktas]

thank you so much your a legend!

[XRaySpeX]

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.