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Stuck in a loop with multiple registrations

MikeHales
Visitor

‎21-02-2022 11:08 AM

I've got myself into a mess and am unsure how to resolve it. I got a couple of SIMs, registered, then realised I really should use my sim in my Android instead of iPhone. Now, I've registered again but of course the number is with the other registration that I can't remember. Want to search/sort by mobile # is that possible?

0 Helpful
1 REPLY 1
Chris_B
Grand Master
Grand Master

‎21-02-2022 11:26 AM

@MikeHales  The device you use has no effect on the sim or how you’ve setup your account.   It’s your phone number that’s linked to your account not the device.    You’ll need to call customer services so they can resolve your account setup.