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Stolen phone

Lawoyin-49
Explorer

Can you put a block on the phone so no one will be able to use it please?

9 REPLIES 9
Lawoyin-49
Explorer

The hand set that is stolen is the telephone number: xxxxx xxxxxx

[Mod edit: Please do not post phone numbers on the public board. Thanks!]

Leanne_T
EE Community Support Team

Hi @Lawoyin-49 

Thanks for coming here. 

To report the phone as stolen, you would need to call us on 07953 966 150, and select the option for lost and stolen. 

Our Mobile Care team will block the phone and SIM card for you so no one can use this. 

Please see our What should I do if my phone is lost or stolen? Help page for more details.

Leanne.

startrek7583
Explorer

Block my pone! It was stolen!!! 

my phone

See above comments, Ring Them and EE will block your Sim and if you need to will block the IMEI or your Phone or Device.

I got an upgrade so I don't want to block the number as I'm using it on new phone. But my other phone has been stolen so how do I block that ? Please thank you kindly x 

Repeating what I suggested earlier -

Ring Them and EE will block your Sim and if you need to will block the IMEI or your Phone or Device.

I have my sim in this phone I just want to block the phone thank you so much for answering me so quickly x

@EssexBoyEE  Said - Repeating what I suggested earlier - Ring Them and EE will block your Sim and if you need to will block the IMEI or your Phone or Device.

I dont quiet get why you dont understand, Ring EE and "EE will block your Sim and if you need to will block the IMEI or your Phone or Device".