Community Activity

Several Google play refunds

I have had several transactions refunded from Google play all on the same day which will be more than my monthly mobile billWill my account go into credit and used against future bills  or what happens 

Resolved! Smart hub plus

Unable to access hub manager for smart hub plus I have read severely other members having the same issue the ip address does do not allow acess

SIM top up

Any idea why I can't use my credit to top up a mobile sim in a router? 

rusper by Investigator
  • 31 Views
  • 6 replies
  • 0 Helpful

Can't download Apps on TV, Phone + Tablet

A previous problem has returned. I really don't know why. I can open emails, watch normal TV but any apps like netflix or ITVX will not open. It went on for months and suddenly started working for a few weeks and now stopped again. Any ideas what's w...

HelenLuLu by Investigator
  • 85 Views
  • 8 replies
  • 0 Helpful

WiFi setup and Apple AirPlay issue

Hi, I’ve just notated to EE from BT, and setup my new router earlier today.   I’ve noticed that when I am streaming music to a speaker using airplay that every two minutes or so it ‘glitches’ or ‘pauses’, so there’s a tiny break in the music of maybe...

Mikegf04 by Investigator
  • 1604 Views
  • 14 replies
  • 3 Helpful

Recurring card payments

Hi all, Just after a bit of advice please ive got a activated plan at the moment and I stop the plan too and when I try to set up recurring payments it won't let me do it to set up payment though recurring for some reason.

Mobile data very slow

Hi, for 4 days my indoor data is very slow, I can't even watch a YouTube video. I reported the problem and they texted that everything is ok, no problem detected I called the 150, the only solution from them is to buy a broadband. I have the unlimite...

MDAlex by Investigator
  • 41 Views
  • 6 replies
  • 0 Helpful

Major Connectivity Problems

I have just switched from O2 to EE for a SIM only account on my I phone and also a broadband upgrade (on my existing EE broadband account) to 5G.  I can no longer guarantee receiving or being able to call or send/receive messages from my home address...

Compatible with digital voice

My aunt is 92 and has two cordless digital voice phones connected - one in her bedroom and one in her living room with one linking off the other.I was looking at this for her:https://ee.co.uk/products/bt-big-button-200-home-phone or this one:https://...

AidyTy1 by Visitor
  • 17 Views
  • 1 replies
  • 0 Helpful