Community Activity

Resolved! Scam Call

Just received a call from 07367 519099, and a man calling himself Kevin.He said he was calling from EE,  about a discount offering 25% off the monthly bill of EE customers,  who on time each month. After asking me to confirm if that sounded like a go...

Roaming refresh

What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...

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JordanTA by EE Knowledge Specialist
  • 32721 Views
  • 250 replies
  • 83 Helpful

New application

Afternoon all,I’ve just applied for a phone contract with EE, new member. I’ve got a email confirmation to say the order has been placed for the phone, and they will begin work with this.The only issue that I had which I don’t know if this is a conce...

Switching roaming

Recently, EE changed its inclusive extra deal to exclude Australia in the same roaming pass as the EU. I’m currently in Australia and will be for the rest of the year. I’m now unable to call EE to change it nor can I change it on the website because ...

Apple Watch

Hi. I have a Full Works iPhone sim. Does this include data for an Apple Watch. If so how would I set that up please 

Ken2601 by Visitor
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Broadband

I switched over from virgin to EE broadband. I gave my email address and had the broadband installed. But I have no paperwork of my contract or billing. I've received a text today saying I owe a higher amount that was agreed. But no bill has been sen...

Tj1951 by Visitor
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Free gift offer from EE,is this a scam?

I received a notification from what looked like EE saying I'm eligible for a free gift. Went through a survey (no major details given away) and now it has routed me to a different page ([mod edit: removed to ensure safety]) - has anyone else had this...

do i need a smart hybrid connect for £7 a month?

I have just been moved to an EE package from BT and the price has obviously gone up too. I was told that the new wifi box was going to be just amazing by the person on the phone, so why am I paying £7 extra a month for the hybrid box? I work from hom...

roobee by Explorer
  • 53 Views
  • 5 replies
  • 3 Helpful

roaming

I'm in Australia, have bought 7 day passes to use my phone as in the UK, can't send texts or make any calls, driving me nuts trying everything possible in settings to fix this, no joy, can't even contact EE to discuss problem, anyone out there got an...

Andyt58 by Investigator
  • 47 Views
  • 5 replies
  • 0 Helpful