Roaming

Bethybrand
Visitor

Trying to add roaming to an account and all I get is error message.  And very annoying that I wasn’t told it was a recurring monthly cost to add roaming - money wasted for nothing because I added it by phone /messaging than using the app. Remember to remove the package when you have finished travelling. 
just keep going round and round in a loop to talk to someone helpful. A very annoying service which does not feel like an improvement. 

1 REPLY 1
Leanne_T
EE Community Support Team

Hi @Bethybrand 

Thanks for coming here. 

Are you texting ROAMING to 150 from the device in the UK? 

Speak soon 🙂

Leanne.