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Community Activity
New to EE
Hi guysjust moved to EE tv from virgin tv and so far I’m not impressed. TV box is over complicated. How did any else find changing over and how you finding it now????
Change of ownership problem
How do my partner and I change ownership of her number from her account to mine she can't work out which options she needs when she rings the number
NO 4G OR 5G around large parts of lancashire. Anyone else? Where abouts are you?
Hi everyone,I'm in Skelmersdale, Lancs and have not had a usable 4G or 5G signal in various places across the northwest since maybe Wednesday or Thursday. Here are places I have observed this out and about where previously I always had full signal. S...
mis-sold TV package
I decided to upgrade to fibre when it arrived in around March this year. Was clearly told on the call that my package would be the same for TV if I moved this to EE too at the same time.It then turns out that I was mis-sold the TV package as I have l...
Security passed by someone else- SIM taken out in my name
Hi,I received the following message:I got in touch via chat and it turns out a sim was ordered in my name to a completely different address. This has been cancelled by EE but of course this is extremely distressing. My EE password has been changed (i...
Minimum purchase to recieve existing customer discount
Hello! I've been looking into switching to EE for a while now but I haven't been able to justify the price increase from my Vodafone plan. The 5GB no frills plan is close, but not without the existing customer discount.What is the minimum I need to p...
Account Closed but I can still log into Netflix/Now TV
My EE TV account is closed (have email confirmation and no Direct Debit payable to EE and I’m back with BT Broadband only and DD is with BT and they are billing me monthly for Broadband only. I can still log into Netflix and Now TV but am paying no s...
How can i change my home address
Hello how can i change my home address
Slow browsing, loading images videos on social media
Hello, i bought new sim and i am keep facing this strange issue like i am getting good speed but when it comes to browsing website even like wikipedia, and loading images and videos on social apps it is like speed is only about 1mb i got new sim port...
Moderate NAT: UPNP not succesful - PS5&XBox - WiFi 7 Router
Hi, I've seen a few threads taking about this but it seems that they've never been resolved. I game using PS5/XBox and since upgrading from BT to EE have been hit with the above problem. The XBox will display 'moderate NAT UPNP not successful'. If yo...
