Community Activity
The worst service provider website I've ever come across
Am I the only one utterly fed up with the EE website and app? Nothing works properly. Firstly it can be almost impossible to log in. The process of entering username, password and passcode can be completed but more often than not the process just tak...
EE App & Online info not working when signing in
Anytime I login into the EE app to check payment info or just anything really it comes up with “we’ve run into a problem”. I’ve tried deleting the app and redownloading, I’ve changed my password. Nothing works. Same happens when signing in online. I ...
Unable to gift data.
Struggling to gift data to my kids, all on the same billing account and have gifted data on the past. Any ideas why I can no longer gift data to my kids.
Nothing Phone 3
Hi I hope you are well! I was just wondering if EE will be stocking the new Nothing Phone 3 and Nothing Headsets 1? I know they do the 3a and 3pro as well as earbuds but if anyone is in the know it would be much appreciated as I would prefer to get i...
eSIM
Someone has ordered a replacement eSIM on my EE account, any numbers for me to contact out of hours? My phone has been cut off due to whatever has happened so I cannot call or text from my phone! Not sure if a scam person called me or if it was EE!
X Box tech add-on
Been having problems with Xbox tech add-on. EE also added gamepass to my account at additional charge of £14 per month. This has now been resolved but Xbox says no longer have access. Do I have to contact EE to request it be activated again?? Had not...
Unexpected Bill
I had EE broadband installed one month ago and added my mobile. My next bill is supposed to be July 17 and should be 32 pounds. But I have a message from my bank that EE will tomorrow take a charge of 239 pounds from my account. I can find no mention...
TNT Sports on discovery+, how to activate?
I don't have ee mobile number so how I can active my discovery+ from EE subscription?
fraud when signing a contract through an advertiser
I can't get through to the operator...an advertiser came to me and said that EE is buying out the old contract from the previous provider and 3 months are free for new users...they just installed the equipment for me, and I already see the invoice fo...
Resolved! Cannot access plan details
I joined EE approximately a month ago. I’ve changed my broadband and phone to them. I can login to my account but that’s it. “There’s a problem getting your broadband details” I have spoken to EE about this and they all say the same thing that it’s a...