Remove content lock

[Johnjamesr]

I want to turn off content lock but everytime I click on the link it asks wat I want an it just keeps bringing me bak to this page can someone dxplain it z bit better instead of keep putting links up wat to do once u have clicked the link

[Leanne_T]

Hi @Johnjamesr 

Do you have a pay monthly or pay as you go account? 

Leanne.

[Johnjamesr]

A pay monthly account

[Leanne_T]

Thanks @Johnjamesr 

To change the content lock settings please try logging into the EE app and selecting Manage > Plans and Subscriptions > Settings then Parental Controls. 

Leanne.

[Comodipper86]

How do I turn off control lock? 

[Isaaq123]

Pay monthly 

[Alex_H]

Hi @Isaaq123,

Welcome to the EE Community

Our help page here includes instructions for the different methods available to change or remove the content lock on your mobile data How Do I Turn On Parental Controls on My Device? | Help | EE 

Alex