The EE Community

Channel Box office error

I have the full sports package but when I select the box office channels I get " you need to set up sports box office hd or add it to your package press ok and the sports box office 1 gives me 'theres been a problem try again later.  I've tried ringi...

Hi ii would like to get my old number back lost my old phone and sim 

I just paid to renew my 25gb 30day plan, but only 2gb shows in data allowance!

The data on my existing the 30day plan I bought on 30th June  ran out, so I selected to pay another £15 to renew my plan again today (25gb), but only the 2gb booster shows in the allowance.  It's charged me today £13.50, not £15, and the screenshot i...

Help with calls

Hi, please could someone help?? My phone is not ringing and people are calling even though nothing comes through then EE leave a message to say someone called but it doesn't show in my recent calls?? Only happening with certain people calling, I can ...

A bit confused about what happens at the end of my contract

So in about 30 days my contract (SIM only) comes to an end. I've had a pretty good deal with EE and overall I've been satisfied with the service (despite bad experience with roaming on a recent trip). When I look at new deals though, the prices are m...

Cannot login to Now tv app

I cannot login into the Now Tv app with my EE account emailcan you please help me?

Is there a live chat that I can access from a PC or Laptop?

Hi, I am an EE customer. My mobile phone isn't accessible atm as it has been stolen. I am wondering how I can talk to somebody online, using a PC or Laptop. I have access to whatsapp, and can get to the website, but I can't seem to find any way to sp...

Tracking order

When I try to track my new mobile order it say timed out straight away is there an issue with tracking