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I want to pause my network.. first time I was going to try this **** sake

Von71 by Visitor
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  • 1 replies
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WiFi network query

I have an EE smart hub plus. The hub manager indicates that 2.4 and 5 GHz networks are on. However, all devices are connected to 2.4GHz network - is that correct?

Wifi pause

Why am I not surprised that due to maintenance being done to the ee website that I can't unpause my bloody wifi edits.  I'll be expecting my account to be credited due to not being able to access my devices.

Hi,I am having the same problem in Paris just now.- I’ve received the welcome message “only after I texted to 150 for roaming - I can make and get calls- I don’t have data- tried auto and manual selections; only Orange F connects; no signal in others...

Resolved! Extra charges

Why can't I access a list of the calls/items which make up Extra Charges on my mobile bill without calling the customer care team?  Should this breakdown not be routinely available as part of billing information? 

Marcoee by Skilled Contributor
  • 46 Views
  • 3 replies
  • 0 Helpful

Resolved! Broadband for charity

Hi, I've searched the forums but can't see an answer to this, but forgive me if I've missed it. We are a small Scout group and we would like to have internet access in our hut. We are in an odd blackspot for signal and therefore need to look at getti...

Dave445 by Visitor
  • 3094 Views
  • 26 replies
  • 4 Helpful

Smart hub

I have a smart hub had it for two days and in all that time it has been locked to 13 year olds I have called into the re shop and phoned 150 for over an hour but it’s still locked so I have a 14 day cooling off period so I would like to return the sm...

Coverage in Kingswood, Bristol

Update: 01 October 2024  Over the past few days, our engineers have integrated all parts of the mast onto the network and the mast is now on-air. We will continue to monitor performance in the area. Update: 11 September 2024 Over the past month, our...

Leanne_T by EE Community Support Team
  • 26928 Views
  • 91 replies
  • 34 Helpful