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LTD21
Visitor

‎14-01-2026 12:06 AM

My husband and I have both received a text message claiming to be from EE saying we’ve got until 15/01/26 to redeem our points which can be converted to purchase various listed items. Has anyone else received one? Is it genuine as we believe it’s a fake ? 

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1 REPLY 1
Chris_S
EE Community Support Team

‎14-01-2026 09:18 AM

Hi there @LTD21 

The text that you have received is indeed a scam text.

You can find more information on this specific scam on our page about the EE points program scam.

You can report this scam to our phishing team by forwarding the message to 7726, then our phishing team can get this looked into.

We have a How to avoid and prevent spam web page which you may find useful.

Chris S

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