Pay bill

[Katie_B]

Hello @ekato5555. 

Welcome to the community. 

Have you been able to successfully make a payment since your post?

Katie

[Britney_07]

No

[Leanne_T]

Hi @Britney_07 

Do you have billing query we can help you with? 

Leanne 🙂

[Merriammirza]

I want  mobike seeive and data .  I thougt this payment will proceed automatically.  .. even no payment has been deduct 

[Katie_B]

Hello @Merriammirza. 

Welcome to the community. 

Are you a pay as you go or contract customer?

If you have a pay monthly contract did you set up a direct debit?

Katie

[Merriammirza]

I font know how to set up direct debet
When i cam to EE
I got contract mobile
I want to pay. Bill and moblie contrqct payment

[Katie_B]

Thanks for confirming @Merriammirza. 

For EE to deduct money from your account without you making a manual payment you would need a direct debit in place. 

If you log in to your EE account online are you able to make a manual payment?

Should you wish to have a direct debit in place you can also set that up within your EE online account. 

Speak soon,

Katie

[Shirley6914]

I would like to pay my bills 

[Katie_B]

Good morning @Shirley6914. 

Welcome to the community. 

You can pay your bill by logging in to your EE account or by giving us a call on 150. 

Katie 🙂

[Aiysha_99]

Yes, however it keeps saying error.