Online Chat

[dharvey86]

Has anyone had any success with online chat? For the past 3 days it tells me my wait time is 5/10mins and then I get nothing all day

[Lesley_W]

Hi @dharvey86 

Thanks for coming to our community.

I'm sorry you are having trouble getting in touch with someone. What department were you trying to reach?

Lesley

[Ariel-Tonks]

The online chat is awful. I waited over 9 hours for a response one day then the agent closed the chat because I hadn't responded in 10 minutes after they finally connected! 

[Christopher_G]

I'm sorry to hear that, @Ariel-Tonks.

Did you manage to get in touch with someone with your query?

Chris