On Hold for over 1 hour and 20 minutes. RIDICULOUS

[Nathanc24]

Hello the UK'S biggest network?!?!?!?!?!?! Nobody ever answers the phone! Been on hold for well over an hour yet again! 

[Tescomealdea1]

found t mobile to be far , far , superior

[Leanne_T]

Hi @Tescomealdea1 

Thanks for coming to the community, our get in touch page is advising we are experiencing a higher number of calls at the moment. 

Do you have a query we could help you with on the community? 

Leanne. 

[Tescomealdea1]

One solution to solving long call wait times could be to employ more staff

Hope this solution has been helpful

[Leanne_T]

Hi @Tescomealdea1 

Did you get to speak to a guide yesterday? 

Leanne. 

[Millen007]

Utterly ridiculous. EE are making contacting them more and more difficult. It’s deliberate. They want customers to pay their bill, but will make it very hard to do it. I am sick of them.

[Leanne_T]

Hi @Millen007 

I am sorry it's taking time to speak to one of our guides. 

Do you have a query we can help you with on the community? 

Leanne.