Accessing Account Online

[ardmore]

I have tried logging on to my EE account every day for about a week now to get my bill but when I eventually get logged in and click Bills and Payments it doesn't go anywhere. 

Any ideas how to get to see my bill?

[Offshorefibreso]

Me too!!

No idea, sorry.

[Christopher_G]

Hi @ardmore and @Offshorefibreso 

Could you try using a different device or browser please? Are you able to access the information in the EE App?

Chris

[ardmore]

Hi Chris,

I have tried logging in on 3 different laptops and 2 different browsers.  It lets me click on Billing&Payments but I then get the following.

It is a company mobile account so its easier to get the bills online than through an app

[Christopher_G]

I see, thanks @ardmore 

I recommend speaking to our Business Support team so they can look into this for you.

Chris

[newmac]

I am the same, I have been trying for the past 4 days to get my bill, even got my boss to download the app and still cannot view the bill for printing.  This is definitely an EE issue and not a browser issue.