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O2 activation text / MyEE app not working

calamityjaye
Visitor

‎19-04-2023 07:34 AM

I received a text this morning from O2 saying my number was now activated for a Custom Plan. I have a contract with EE, same number since I was a teen. Was previously able to access MyEE app on my phone but it's now not letting me link my device. Not sure if I should be concerned or if its just a glitch?

Any advice would be appreciated or if someone has experienced similar. Thanks!

0 Helpful
1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎19-04-2023 08:25 AM

@calamityjaye   Why would o2 be texting you if your an EE customer still ?   Does your device still have a signal connection with EEs network?     

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.