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tavmuk1964
Explorer

‎03-07-2024 07:45 PM

I've updated my EE App and can't find my  account and phone numbers. What am I doing wrong please guys

0 Helpful
3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

‎03-07-2024 08:16 PM

@tavmuk1964 : Have you linked your phone numbers to your EE a/c?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
tavmuk1964
Explorer
In response to XRaySpeX

‎03-07-2024 08:33 PM

XRay they were on the old app. So how do I link them to the new updated app

0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to tavmuk1964

‎03-07-2024 09:26 PM

Aren't they in your online EE a/c? The app should reflect that, updated or not.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful