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New number appeared on account after broadband change

windsor91
Visitor

‎23-06-2025 08:24 PM

Hi 

I have just moved my wife on to a sim only deal and upgraded our broadband,I have noticed another mobile number on my bill ?

0 Helpful
1 REPLY 1
Michael_D
EE Community Support Team

‎24-06-2025 08:43 AM

Hi @windsor91 

Thanks for coming to the community.

Was your wife's SIM Only plan a brand new line on your EE bill, or was it an upgrade for an existing number?

If it was a new SIM Only, did you port her number over?

Michael