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Need to give data . Site still down

rupert1944
Visitor

‎29-05-2023 08:31 PM

 
0 Helpful
2 REPLIES 2
Schockwave
EE Community Star
EE Community Star

‎29-05-2023 11:08 PM

Hello @rupert1944 ,

Welcome to the community,

If you are writing about the app, there is nothing wrong with it, you will need to uninstall and reinstall it and if you are still have problems, you will need to speak to customer service to get this sorted.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
0 Helpful
Leanne_T
EE Community Support Team

‎30-05-2023 08:41 AM

Hi there @rupert1944 

Thanks for coming here. 

Have you been able to log in since you posted?

If not, can you try deleting the app, then going to your app/play store and redownloading the My EE app. 

Does this work for you? 

Leanne 🙂