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My ee new customer

Bentina1303
Investigator
Investigator

‎29-08-2022 08:30 PM

  1. Asking for me to link my ee phone number and stuff even though I'm a new customer I don't have an ee number yet that's what I'm trying to get but it wont let me look at contracts without linking? Please help
0 Helpful
6 REPLIES 6
Chris_B
EE Community Star
EE Community Star

‎29-08-2022 08:58 PM

@Bentina1303  You can not use account features until you have an account and that comes with having a number.   If you want to out a contract or PAYG sim you first need to go to the shop area and take out a contract or PAYG sim. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
XRaySpeX
EE Community Star
EE Community Star

‎29-08-2022 09:22 PM

Don't login to your MyEE before going to the EE Shop. It expects you to already have an EE mobile phone or SIM contract.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Bentina1303
Investigator
Investigator
In response to XRaySpeX

‎29-08-2022 10:41 PM

It wont let me do it without logging in I've tried everything 

0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to Bentina1303

‎29-08-2022 10:49 PM

What are you trying to buy? You can't buy accessories until you have an EE contract phone or SIM

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Bentina1303
Investigator
Investigator
In response to Chris_B

‎29-08-2022 11:01 PM

So you cannot start a contract online as a new customer?

0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to Bentina1303

‎29-08-2022 11:03 PM

Yes, you can! As long as it's for a mobile phone or SIM.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful