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New App, lost family account

Jq1981
Visitor

Hi all

The new app has removed my family devices and isn't recognising me as the account holder, so can't make changes. My husband relies on me gifting data, which I can't do now thst everything is wiped. 

Any advice gratefully received 

1 REPLY 1
Christopher_G
EE Community Support Team

Hi @Jq1981

Welcome to the community.

You can add yourself as the bill payer in Account Settings > Manage Numbers.

Have a look at the screenshots on this post from @Chris_B on how to gift data through the app.

Chris