Community Activity

Sign In to Post

Unexpected Bill

I had EE broadband installed one month ago and added my mobile. My next bill is supposed to be July 17 and should be 32 pounds. But I have a message from my bank that EE will tomorrow take a charge of 239 pounds from my account. I can find no mention...

fraud when signing a contract through an advertiser

I can't get through to the operator...an advertiser came to me and said that EE is buying out the old contract from the previous provider and 3 months are free for new users...they just installed the equipment for me, and I already see the invoice fo...

Moryak by • Explorer
  • 66 Views
  • 5 replies
  • 0 Helpful

Resolved! Cannot access plan details

I joined EE approximately a month ago. I’ve changed my broadband and phone to them. I can login to my account but that’s it. “There’s a problem getting your broadband details” I have spoken to EE about this and they all say the same thing that it’s a...

antbass by • Explorer
  • 275 Views
  • 6 replies
  • 2 Helpful

EE App & Online info not working when signing in

Anytime I login into the EE app to check payment info or just anything really it comes up with “we’ve run into a problem”. I’ve tried deleting the app and redownloading, I’ve changed my password. Nothing works. Same happens when signing in online. I ...

EE Wifi showing as open network

Hi, I have read a few articles but none really answered my question. So my router is transmitting the open EE WiFi channel - I have opted out of EE WiFi but it’s still here despite opting out and resetting the router etc - there’s no physical setting...

qucharsky by • Established Contributor
  • 229 Views
  • 14 replies
  • 8 Helpful

Resolved! Upgrading 2yr sim Plan whilst paying 3yr handset

i was hoping to upgrade my 2 yr sim plan but have been told i can’t as I’m still paying the handset off over 3yrs.Surely I should still be able to upgrade my sim plan rather than being stuck in the deal that has expired, for another year ? 

Load more