My ee app is not working right now

[chrisgromek2]

My ee app is not working I'm not able login to my account through the website I spoke with ee many times and still not sorted Have anyone manage to sort this out somehow ?? 

[Chris_B]

@chrisgromek2  Have you tried clearing the device cache and uninstalling and reinstalling the app ?  

[chrisgromek2]

Hi thanks for your response. Yes I did clean cache and reinstall the app and even spoke with ee. There response is always the same - we are aware about the problem and working on it. This is now about 4 months. Every time I try to login I have same messages. Maybe is the time to say goodbye 👋 ee .

 

 

[Northerner]

Hi @chrisgromek2 

Ask EE to delete your online account and this will allow you to register again. 

You can also text BA for account information. 

Thanks