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My account isn't right

Cheryl50
Explorer

‎17-01-2023 08:15 PM

  • My account isn't right I should also have my daughters account on my contract as I pay both together and I also gift her data
0 Helpful
3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

‎17-01-2023 09:31 PM

@Cheryl50  If you can give her data then her contact is on your account.   You only have one account but you have 2 contacts on that account.   Why do you say it’s not right? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
Cheryl50
Explorer
In response to Chris_B

‎18-01-2023 06:10 AM

My EE app logged me out so when I managed to log back in it only shows my account and the set up has all changed so I can't see my daughters account or her data usage Sent from my Galaxy
0 Helpful
Jon_K
Former EE Employee
In response to Cheryl50

‎18-01-2023 07:47 AM

Hi @Cheryl50.

Are you still able to gift her data?

Does her number show under bills and payments?

Jon

0 Helpful