My EE app not working on iPhone and ipad

[claretfc]

Hi, my EE app no longer works on my iPhone and ipad. I am unable to sign in and manage my account and I have to access EE web on my pc and that is a little difficult as it keeps crashing. 
I have twice spoken with technical support and was told it was a known fault and it should work again in “a couple of hours”. That was 5 days ago. I have seen the app work perfectly on android and wonder if it is an IOS issue. 

Has anybody any thoughts on this?

Nick

[Malbec]

Problems are the same as other posts
The ee app does not work and your response has not provided any resolution

[Christopher_G]

If you're still having problems after deleting and redownloading the app, I recommend speaking to our Technical Support team, @Malbec.

Chris

[Malbec]

Hello Christopher_G
The problem is quoted by many users and none have replied solved by
talking to tech support
If tech support have an answer they should make a solution available
online to all
My problem is all of the Q's and A's end up with this or a similar statement

If you're still having problems after deleting and redownloading the
app, I recommend speaking to our Technical Support team,

No listed resolution

[Glenafton1967]

iPhone too, not connecting to app and rewards app. When go to click, it kicks me out of apps

[Chris_B]

@Glenafton1967   The app works fine on my iPhone.     What rewards app are you referring to ?  And have you entered your number on that rewards app.