My EE app not working on iPhone and ipad
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31-08-2022 10:05 PM
Hi, my EE app no longer works on my iPhone and ipad. I am unable to sign in and manage my account and I have to access EE web on my pc and that is a little difficult as it keeps crashing.
I have twice spoken with technical support and was told it was a known fault and it should work again in “a couple of hours”. That was 5 days ago. I have seen the app work perfectly on android and wonder if it is an IOS issue.
Has anybody any thoughts on this?
Nick
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11-09-2023 04:40 PM
The ee app does not work and your response has not provided any resolution
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11-09-2023 06:34 PM
If you're still having problems after deleting and redownloading the app, I recommend speaking to our Technical Support team, @Malbec.
Chris
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11-09-2023 06:44 PM
The problem is quoted by many users and none have replied solved by
talking to tech support
If tech support have an answer they should make a solution available
online to all
My problem is all of the Q's and A's end up with this or a similar statement
If you're still having problems after deleting and redownloading the
app, I recommend speaking to our Technical Support team,
No listed resolution
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02-03-2024 10:51 AM
iPhone too, not connecting to app and rewards app. When go to click, it kicks me out of apps
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02-03-2024 11:39 AM
@Glenafton1967 The app works fine on my iPhone. What rewards app are you referring to ? And have you entered your number on that rewards app.

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