My EE app - battery usage
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08-11-2022 01:53 PM
Anyone else finding that it uses a huge amount of battery - about 15% of my total usage over the last 24 hours on my Pixel 7 Pro? And that's all background, didn't open the app once.
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08-11-2022 02:04 PM - edited 08-11-2022 02:07 PM
@drbrtsn55 Turn off background usage for the app. You don’t have to use a device to use data if apps are running in the background. This will also consume battery power.
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08-11-2022 02:10 PM
Thanks - yes, I've changed the settings to restricted background use. Not sure why it is still running at all, when unopened or "killed" from the app manager.
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08-11-2022 06:33 PM
Hi @drbrtsn55
Go into the app settings and disable all the device permissions and then all the data and marketing, which are active ( you might need to do this twice) unfortunately the Firebase and Adobe analytics spyware cannot be deactivated and are always active, which is annoying.
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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08-11-2022 06:56 PM
Thank you, that's useful. Let's see if that improves things.
