My EE App Outage Megathread

[RocketPup1]

Starting a Megathread for the My EE App Outage/maintenance currently happening (19-9-23)

[ShaVerZ]

I think you'll find some people have checked the website and it doesn't work! Perhaps you should read all the comments before making such stupid comments!

[Katie_B]

Hi @ShaVerZ. 

Some users here on the community have been able to successfully log in to My EE online. I do believe the app is now working again please try log in and let me know how you get on. 

Katie.

[Christopher_G · Accepted solution]

Hi all

The recent My EE app maintenance has been completed. You should now be able to fully access the My EE app. Sorry for any inconvenience caused whilst we completed this essential work

Thank you for your patience.

Chris

[Seanftd]

I get this message still on app and website. I basically have no control or oversight of bills and subscriptions. 

[Katie_B]

Hi @Seanftd. 

If you are still seeing this message I would recommend reporting this to our technical care team on 150. 

Katie