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Community Activity
Speed checker hanging in app
Hi all.‘Moved’ to EE yesterday from BT and alas the BT app no longer works. That’s a shame because the EE app is flakey so what an odd thing for a company to do - move you to something worse.Anyhow when I run the speed checker it just hangs at the ...
Connection Dropping Out At The Same Time Every Day
Hello! I have recently moved to EE broadband and it has been mostly working pretty well. I have had an issue with it for a while where the connection would drop for a minute/two sometime in the hour of 12am every single day. It has also changed with ...
Keep entering password
Every day I have to put the long password into my tv to watch Netflix, Youtube etc. I've tried switching off router, switching off tv, but nothing changes. Getting a nuisance now. Never happened with my BT router !!
Spend cap. I have a spend cap , but for the last 2 months have received bills in
I have a spend cap in place but for the last 2 months have received bills in excess of this?
Wifi Controls not connecting new devices
Hi, Since turning on wifi controls in the app any new device cannot connect to the wifiA new brand new Iphone from the box doesn't connect, an previous laptop doesn't connect and another work laptop that connects via the wps button doesn't connect. I...
Roaming
My partner and daughter are in the US I am in the UK, how do they get the roaming add on when I have the account
Why is the broadband dying at night?!
I’d like to know what rat you have running on wheels in the back of your factories, because why does the broadband die EVERY SINGLE NIGHT?! It’s taking the **bleep** and you’re going to either help me fix it or I’ll get another service provider.
Smart Hub Plus ipv4 configuration
I've just moved to EE's FTTP from Plusnet's FTTC.I'm trying to configure an (internal) ipv4 addess for the new Smart Hub Pkus to an IP address which is not in one of the private IP address ranges. This doesn't seem to be possible (Error message "The ...
Programme descriptions in Guide are woeful
I’ve had BT for years and am now stuck with EE.Its onscreen guide to programmes and episode breakdowns is just dreadful.Some don’t include episode numbers and titles. Here’s the description for every episode of “The Sopranos”, regardless of the titl...
Highly unstable Wifi
My wifi has been unstable for a few months now, I get high packet loss and network jittering. I have called up multiple times to EE and they have "sent" engineers to fix it the fault but it is never fixed. They have also tried factory resetting the r...
