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Sarahs1986
Contributor
Contributor

Where's it gone now takes to a page with a load of waffle 

39 REPLIES 39
Katie_B
EE Community Support Team

Hello @Mahima0206

Welcome to the EE Community. 

Have your services resumed?

It can take up 24 hours following your payment for services to activate again. 

Speak soon, 

Katie

How do I get a live chat with EE

Katie_B
EE Community Support Team

Hi @Joshswans9

Live Chat can be found in the EE app under 'Help'. 

Katie 🙂

MahaAmir
Explorer

Hi Sarah 

Hello 

Hi just wondering if I could change my number 

Leanne_T
EE Community Support Team

Hi @Adoras12345678 

If you would like to change the number, please call us on 150 and the team will be happy to help 🙂

Leanne.

Stephenoba
Visitor

Hi, I’m having problem with my billing

Leanne_T
EE Community Support Team

Morning @Stephenoba 

Thanks for coming here 🙂

What problems are you having with your billing? 

Leanne.

@Mahima0206  if you have now paid an over due bill and you was cut off it’ll take up to 24 hours for the sim to reactivate.    It doesn’t activate straight the way because it’s now been paid