Live chat function
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14-04-2025 09:08 AM
Can anyone help me locate the chat function please. Seems to have disappeared.
thanks
3 REPLIES 3
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14-04-2025 10:26 AM
Hello @MElliott2 ,
Welcome to the community,
Are you on contract, as it is only available on contract.
The chat function can be found by clicking on help at the bottom of the app, but some of us have found it has disappeared and EE are looking into this.
To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
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14-04-2025 01:19 PM
Hi
Thanks for the reply. Yes I’ve got a number of contracts and haven’t been able to access this function for a few days.
Will bite the bullet and call them ha ha
Thank you.
Mrs. Michelle Elliott
Thanks for the reply. Yes I’ve got a number of contracts and haven’t been able to access this function for a few days.
Will bite the bullet and call them ha ha
Thank you.
Mrs. Michelle Elliott
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14-04-2025 03:07 PM
@MElliott2 , you are welcome glad to help.
To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
