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Live Chat & 150 not working

lizwells
Explorer

Is nobody working at EE today? 

I can't get through to EE on 150 - the call cuts off every time after telling me it's at least a 20 minute wait. And nobody's on the live chat either - I've been waiting over an hour. I get a message saying wait times are longer than usual, but an hour is just ridiculous.

It wouldn't be so bad if their business website was any use, but you literally can't do anything on it. All I want to do is add roaming to my boss' mobile.

14 REPLIES 14
Mgould
Investigator
Investigator

I am having the same issue. For the past 2 days I've had no response from live chat. No answer on 150. 

The service is appalling.

 

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Katie_B
EE Community Support Team

Hello @Mgould

I am sorry that you have not yet been able to connect with our Live Chat team. 

When you call 150 what option are you selecting first? 

Speak soon, 

Katie