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Its not letting me set up my account for online app

Kippie1986
Visitor

‎08-02-2025 12:08 PM

Firstly it's not letting me onto the ee app and I need to check my phone bill and try pay it 

0 Helpful
1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎08-02-2025 12:52 PM - edited ‎08-02-2025 12:52 PM

Hi @Kippie1986 

What error messages are you seeing. 

Can you log into the web portal. 

https://ee.co.uk/help/billing-payments/payment-methods/pay-your-mobile-or-broadband-bill

 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.